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USB recognition since OS 1.4

Posted: Mon Dec 18, 2017 4:23 am
by akoasma
Hi... since the last OS-Update (1.4) Solaris is not recognized anymore... back to 1.3 solved the issue
Win7 64bit

Re: USB recognition since OS 1.4

Posted: Mon Dec 18, 2017 10:55 am
by John Bowen
I’ve tested with Win10 and Mac Sierra, and the Solaris is being recognized right away over USB in both cases (using 1.4).
Jim is aware of your report, and so any other details you can provide would be helpful.

Re: USB recognition since OS 1.4

Posted: Sat Dec 30, 2017 10:30 am
by Benoist Guitton
Solaris not recognised as well here since 1.40.1 in ( updated ) Windows 10 Pro 64 bit

I've tried various USB ports, most times nothing happens at all and at best it's recognised ( kind of : there's a line of ... in the retrieve USB peripherals menu ) in parameters it's recognised but with a driver error message right of a loudspeaker icon ( I don't remember if it was recognised before as an USB or audio device )

Re: USB recognition since OS 1.4

Posted: Sat Dec 30, 2017 10:40 am
by John Bowen
I tried it using Windows 10 Home 64 bit with no problem. Will ask Jim to check what else it could be.

Re: USB recognition since OS 1.4

Posted: Sat Dec 30, 2017 11:21 am
by Benoist Guitton
I took some screenshots for further investigations :

Image

Translation from left panel : this device can't start ( code 10 )

Image

Image

It seems Solaris have been installed from the lower informations panel ( yesterday I didnt check further ) but ...

Re: USB recognition since OS 1.4

Posted: Thu Feb 15, 2018 12:05 pm
by pinmusica
For me, also not recognized on Windows 7 64bit (OS 1.4)

Cheers

Re: USB recognition since OS 1.4

Posted: Fri Feb 16, 2018 8:03 am
by minorguy
Hi pinmusica,

In the Solaris, go to the MIDI page and make sure that MIDICtrl is On.

With the Solaris USB cable plugged in, do you see John Bowen Solaris Synthesizer in Device Manager? It should be in the section called Sound, video, and game controllers. If it is there, does it have an error?

What software are you using to test whether the Solaris is working? For people having trouble on Windows, please try using the free program MIDI-OX. Select Solaris as the MIDI device. Once you have it running, play some keys on the Solaris. Do you see notes appear on the Input Monitor window?

Do you also have a regular MIDI interface (5 pin). If so, can you confirm that the regular MIDI interface is working?

Re: USB recognition since OS 1.4

Posted: Thu Mar 22, 2018 7:05 am
by pinmusica
Hi, minorguy

Please, accept my apologies for not answering earlier, as I have just got into the fórum and read your answer.
Thanks for all the indications, I'll check it tonight (once I get back from work), and I'll let you know. I use Reaper.

Sorry, again, as I only thought of this subject as a pasive place to indicate bugs, thus I did not expected the answer (I've been using MIDI since that).

I'd like to take the chance to thank you for all your great work you've been doing with John for the Solaris OS,

Thanks a lot for everything :)

Re: USB recognition since OS 1.4

Posted: Thu Mar 22, 2018 1:13 pm
by pinmusica
Hi, minorguy

Checked with MIDICtrl On and recognized by the device manager with no issues indicated, no signals received on MIDI-OX (it does receive from my other keyboards/synths) + working on Reaper with the same result.

It works fine with my MIDI interface (Microlite Motu) though.

Thanks again for the feedback + all you've done + once again, please accept my apologies.
(next thing tomorrow; I'll try with the new 1.4.1. I've run out of time today...)

Cheers

Re: USB recognition since OS 1.4

Posted: Sat Apr 07, 2018 3:28 am
by pinmusica
Hi again,

Got it working with the new system :)

Thanks, again, for everything

Cheers

Re: USB recognition since OS 1.4

Posted: Sun May 13, 2018 3:14 am
by pinmusica
Hi once again,

I think I've detected the issue. It seems that Solaris colides with the Creamware Prodyssey regarding USB recognition.
From my part (W7 64bit, reaper, tried different usb ports), from what I see, when the Prodyssey is on, the Solaris won't be recognized in Reaper (I'll just use the MIDI interface).


Cheers

Re: USB recognition since OS 1.4

Posted: Sun May 13, 2018 7:51 am
by minorguy
If there's a collision that would mean that the vendor ID and product ID are the same for both products. Can you check something please? With just the Prodyssey plugged in, go to the Device Manager, right-click on the Prodyssey and select Properties. Then click on the Details tab. From the Property list select "Hardware ids". Below that in the Value box you should see a couple lines that start with something like: "USB/VID_1107&PID_1001". That means the vendor ID (VID) is 1107 and the product ID (PID) is 1001. I'm using the numbers from the Solaris here as an example. For the Prodyssey at least one of the VID or PID should be different. But if they are both the same then that explains the collision. When they are the same then Windows cannot tell them apart.

Re: USB recognition since OS 1.4

Posted: Tue May 15, 2018 1:02 am
by pinmusica
Hi, minorguy

Sorry for the slow feedback (I don't come here very often):
As you said, the Solaris ID are:
USB\VID_1107&PID1001&REV_0100&MI_00
USB\VID_1107&PID1001&MI_00

and the Prodyssey ones:
USB\VID_1107&PID1001&REV_0100&MI_00
USB\VID_1107&PID1001&MI_00

Exactly the same (¿?). I'm quite surprised, I was expecting it to be different (Could it be something on my computer or W7 64bit?).

So, as you pointed out, that's the issue. Thanks a lot for the feedback. Hopefully it could be resolved on later OS versions. In the meanwhile, I'll just keep using the MIDI interface.

Cheers!

Re: USB recognition since OS 1.4

Posted: Tue May 15, 2018 6:15 am
by minorguy
Thanks for checking. Unfortunately the original developer didn't try to put unique IDs there. (Given the Creamware/Sonic Core heritage maybe some code got copied. I don't know.) I should be able to change that for a later version.

Re: USB recognition since OS 1.4

Posted: Tue May 22, 2018 3:50 am
by pinmusica
Thank you, minorguy, for your feedback and support :)

Cheers!